1. Who we are
Cipher Guardians is a privacy-first consulting brand focused on DPDP compliance, data privacy advisory, and privacy-aware data practices for businesses operating in India and related markets.
2. Scope of this Privacy Policy
This Privacy Policy explains how we process personal data collected through this website, including enquiry forms, consultation requests, website analytics, cookies, and similar technologies.
3. Personal data we may collect
Depending on how you interact with the website, we may collect:
- Contact information: name, email address, company name, service interest, and message details submitted through forms.
- Consultation details: information submitted when using scheduling or consultation booking tools.
- Website usage information: pages visited, clicks, scroll behavior, navigation patterns, referral source, device type, browser type, and approximate location.
- Technical information: information required to keep the website secure, reliable, and functional, such as logs and basic request metadata.
4. Purpose-wise use of personal data
We process personal data only for specific and reasonable purposes, including:
- Responding to enquiries and consultation requests.
- Understanding the services or resources you express interest in.
- Improving website navigation, usability, and content relevance.
- Measuring engagement with blogs, resources, and service pages.
- Maintaining website security, preventing misuse, and resolving technical issues.
- Complying with applicable legal, regulatory, or operational requirements.
5. Cookies, necessary technologies, and analytics
We use necessary website technologies that are required for the basic functioning, security, and reliability of the website. These remain active because the site may not function properly without them.
Optional analytics technologies are used only based on your choice. These may include Google Analytics 4 and Microsoft Clarity to help us understand website usage patterns, improve navigation experience, and optimize our content and services.
6. Microsoft Clarity Analytics
Microsoft Clarity may help us understand how visitors interact with the website, including clicks, scroll behavior, navigation journeys, dead clicks, rage clicks, heatmaps, and session recordings. We use this information to identify usability issues and improve the website experience.
We do not use these tools to collect sensitive personal data, perform ad-tech profiling, or make automated decisions about visitors.
7. Your cookie and analytics choices
The website banner gives you the option to select Accept All, Necessary Only, or Reject Optional Analytics.
- Accept All: optional analytics tools may be enabled.
- Necessary Only: only essential website technologies remain active.
- Reject Optional Analytics: optional analytics tools are not enabled.
You may withdraw or change your choice by clearing browser site data for this domain and selecting a new option when the banner appears again.
8. Third-party service providers
We may use third-party service providers for website hosting, content delivery, analytics, scheduling, forms, and business communication. These may include Google Analytics, Microsoft Clarity, AWS, Calendly, LinkedIn, and form or email-processing services.
These providers process limited information only to support the purposes described in this policy and may apply their own privacy, security, and retention practices.
9. Cross-border processing
Some service providers used by Cipher Guardians may process or store limited website, analytics, or technical data outside India, subject to their applicable privacy, security, and contractual safeguards.
10. Data sharing
We do not sell personal data. We may share limited information with service providers only where necessary to operate the website, respond to enquiries, improve website performance, protect the website from misuse, or comply with applicable obligations.
11. Data retention
We retain enquiry and consultation information only for as long as reasonably necessary for business communication, service delivery, record keeping, dispute resolution, or legal requirements.
Analytics information is retained according to the configuration and retention settings of the relevant analytics tools. We aim to retain only what is necessary and proportionate for the purposes described in this policy.
12. Your rights and choices
Subject to applicable law, you may request information about personal data you have shared with us, request correction or updating of such data, request erasure where applicable, or withdraw consent where processing is based on consent.
We will review and respond to such requests in a reasonable manner based on applicable privacy requirements.
13. Security
We apply reasonable technical and organizational measures to protect information processed through this website. However, no website, internet transmission, or storage method can be guaranteed to be completely risk-free.
14. Grievance and privacy contact
For privacy-related questions, requests, withdrawal of consent, or grievances, please contact Cipher Guardians through the website enquiry form or consultation channel. Privacy-related requests will be reviewed and handled through the appropriate internal channel.
15. Updates to this Privacy Policy
We may update this Privacy Policy as our website, services, analytics practices, or legal obligations evolve. The latest version will remain available on this page.
16. Consent Withdrawal and Deletion
You may withdraw your consent or request deletion of your personal data by submitting a request through our contact form.
Once we receive your request, we will review and respond in accordance with applicable legal and operational requirements.